Frequently Asked Questions

When is the best time to come?
Earlier is better. Any haunted events that fall on Friday 13th are also particularly busy. Our staff will always try to entertain you while you wait.

Is there an age limit?
The recommended age is 13+ If under this age, you must bring parents or a care caregiver. Remember, if you chicken out there are no refunds.

Do I have to purchase tickets online?
Tickets are available at the door. Having a prepaid ticket saves time and may allow quicker entry. Please note, a prepaid ticket guarantees you entry on that event date. If we exceed the amount of people allowed door sales may end and therefor cannot guarantee entry.

Are the monsters scary?
That depends. To some they may not be that scary, but surprises are inevitable. To others the experience can be terrifying, leading to wet pants, or a request to "Get me out of here".

Will the monsters touch or harm me in any way?
The monsters are permitted to touch victims but only within very strict guidelines. They may get very close to you with their bodies and props. Clear instructions are given at the beginning of your visit for signals that you can give the monsters forcing them to back off.

Are there any health concerns involved with your events?
If you have a history of epilepsy, you may wish to reconsider entering the 3D mazes as there are some strobe lights used in there. Some of the actors may take you by surprise and people with asthma may find it necessary to carry their inhalers. When the maize plants are flowering the pollen may be a problem. Bring your inhaler. People with heart conditions and women who are pregnant may wish to reconsider entering the haunted events also. The paths can be slippery, and when visitors get a fright they may bang into you or knock you over.

Can we be denied entry?
If you have been drinking, or are under the influence of drugs, any of our staff members can refuse entry, and/or you may be removed from the attractions at any time.
We take the safety of our monsters and our victims very seriously, so if you are deemed to be a possible problem for us you will be asked to come back another night.

Are there refreshments and drinks available?
We have drinks, sweets and ice cream.

Are you licensed?
No.

Do you have any discounts?
There are NO discounts or student rates for any of the haunted attractions.

How long does it take to complete Nightmare Containment?
The average time is 10-15 minutes.

Does the weather affect the events?
This year, the event is indoors. The only thing that may get wet is your pants

What happens if we get lost?
During the event, ask any ghoul for help. We also have "dead men walking", who are normally dressed staff members in the maze to help you with any problems.

Do you give refunds?
If you chicken out, we do not give refunds. After all we scared you, which is what you bought the ticket for in the first place.